Velasopic Premium Food Store Privacy Policy

Effective Date: November 30, 2024
Address: 2900 Baby Ruth Ln, Antioch, Tennessee
Email: info@velasopic.com
Website: velasopic.com

At Velasopic Premium Food Store, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make purchases, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide a seamless shopping experience:

  1. Personal Information:
    • Name, email address, phone number, and shipping/billing addresses.
    • Payment details, including credit card information (secured via encrypted payment gateways).
  2. Non-Personal Information:
    • Browser type, device information, IP address, and browsing behavior on our website.
  3. Optional Information:
    • Preferences, product reviews, and responses to surveys or promotions.

2. How We Use Your Information

Your information is used for the following purposes:

  1. Order Fulfillment:
    • To process payments, deliver products, and provide customer support.
  2. Personalization:
    • To tailor product recommendations and promotional offers based on your preferences.
  3. Communication:
    • To send order confirmations, shipping updates, newsletters, and promotional content.
  4. Security and Compliance:
    • To prevent fraudulent activities and ensure compliance with legal obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  1. Service Providers:
    • Third-party vendors who assist in payment processing, shipping, and marketing.
  2. Legal Authorities:
    • When required by law or to protect our rights and property.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

Velasopic uses cookies and similar technologies to enhance your browsing experience.

  1. Types of Cookies:
    • Essential Cookies: Required for website functionality.
    • Analytics Cookies: Used to analyze site traffic and user behavior.
    • Advertising Cookies: Tailor ads to your preferences.
  2. Managing Cookies:
    • You can disable cookies through your browser settings, but this may affect website performance.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction.

  1. Encryption:
    • Sensitive data, such as payment information, is encrypted using SSL technology.
  2. Access Controls:
    • Only authorized personnel have access to your personal data.
  3. Monitoring:
    • Regular audits and monitoring ensure the effectiveness of our security measures.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  1. Access and Correction:
    • Request access to or correction of your personal information.
  2. Data Portability:
    • Obtain a copy of your data in a commonly used format.
  3. Deletion:
    • Request the deletion of your data, subject to legal or contractual obligations.
  4. Marketing Preferences:
    • Opt out of receiving marketing emails by clicking the “unsubscribe” link or contacting us directly.

7. Third-Party Links

Our website may include links to third-party websites. Velasopic is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Velasopic does not knowingly collect information from children under the age of 13. If we become aware that a child has provided personal information, we will delete it immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website at velasopic.com.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us via:

Velasopic Premium Food Store is committed to protecting your privacy and ensuring your trust in us. Thank you for choosing Velasopic for your premium food needs!