Velasopic Premium Food Store Terms and Conditions
Effective Date: November 30, 2024
Address: 2900 Baby Ruth Ln, Antioch, Tennessee
Email: info@velasopic.com
Website: velasopic.com
By using the Velasopic Premium Food Store website (“Website”) and purchasing products through our store, you agree to the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our Website.
1. General Terms
- Agreement:
These Terms and Conditions (“Terms”) govern your access to and use of the Website and any purchases made through it. By accessing or using the Website, you agree to be bound by these Terms, as well as any applicable laws and regulations. - Changes to Terms:
Velasopic reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting on the Website. We encourage you to review these Terms regularly to stay informed of any updates.
2. User Account
- Creating an Account:
In order to make purchases or access certain features of the Website, you may be required to create an account. You are responsible for providing accurate and up-to-date information. - Account Security:
You are responsible for maintaining the confidentiality of your account login information. Notify us immediately if you suspect any unauthorized access to your account. - Account Termination:
Velasopic reserves the right to suspend or terminate your account if we believe you have violated these Terms or engaged in unlawful activity.
3. Product Information
- Availability:
We make every effort to ensure product availability and accuracy of descriptions on our Website. However, we cannot guarantee that all products are in stock or that all product descriptions, pricing, or images are accurate. - Product Limitation:
Velasopic reserves the right to limit the quantity of products purchased and may cancel orders due to product unavailability or any error in the order process.
4. Pricing and Payments
- Pricing Policy:
Prices for products on the Website are listed in USD and are subject to change without prior notice. Prices will be confirmed at checkout. - Payment Methods:
We accept payments via major credit cards, digital wallets (PayPal, Apple Pay, Google Pay), and any other payment methods specified on the Website. - Currency:
All transactions are conducted in US Dollars (USD). If your payment method is in another currency, your payment will be converted to USD at the applicable exchange rate.
5. Orders and Shipping
- Order Processing:
Orders will be processed upon receipt of payment. Please allow 1-3 business days for order processing. - Shipping Policy:
Velasopic offers multiple shipping options based on location. Shipping charges are calculated during checkout, and delivery times vary depending on the selected method and shipping address. - Shipping Address:
You are responsible for providing the correct shipping address. We are not responsible for delays or delivery issues caused by incorrect or incomplete information.
6. Returns and Refunds
- Return Eligibility:
Returns are accepted within 30 days of purchase, provided the product is unopened and in its original condition. Please refer to our Refund and Returns Policy for full details. - Refund Process:
Refunds will be issued to the original payment method once the returned item is inspected and accepted. Processing time for refunds may take up to 10 business days.
7. Intellectual Property
- Ownership:
All content on the Website, including text, images, logos, graphics, and trademarks, is the property of Velasopic Premium Food Store or its licensors and is protected by intellectual property laws. - Usage Rights:
You may access and view content on the Website for personal, non-commercial use only. You are not authorized to reproduce, distribute, or modify any content without prior written consent from Velasopic.
8. Limitation of Liability
- General Disclaimer:
Velasopic makes no warranties or representations regarding the accuracy, reliability, or completeness of the content on the Website. - Limitation of Damages:
In no event will Velasopic be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or the products purchased. - Indemnification:
You agree to indemnify and hold harmless Velasopic from any claims, losses, or damages arising from your violation of these Terms or your use of the Website.
9. Privacy Policy
By using the Website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law and Dispute Resolution
- Applicable Law:
These Terms are governed by and construed in accordance with the laws of the state of Tennessee, USA. - Dispute Resolution:
Any disputes arising from these Terms or the use of the Website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
11. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@velasopic.com
- Hotline: (615) 866-9276
By using our Website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. Thank you for choosing Velasopic Premium Food Store!